Organizer: HVH Consulting EOOD
Partners: Bulgarian Association of Hospitality Management Schools, National Board of Tourism, Bulgarian Hotel and Restaurant Association, Department of Geography of Tourism and Faculty of Economics and Business Administration of the Sofia University “St. Kliment Ohridski,” the University of Architecture, Civil Engineering, and Geodesy, the Civil Institute, ProActivePersonnel, and the European Confederation of Outdoor Employers
Venue: ExpoCenter “Flora”, city of Burgas, Bulgaria
9:30 - 10:00
Registration of the participants
10:00 - 10:15
Official Opening
Hristiana Lozanova, Ministry of Tourism of Bulgaria
Watch videoYordanka Ananieva, Deputy Mayor of Municipality of Burgas
Watch videoMalinka Marinova, Chairman of the Bulgarian Association of Hospitality Management Schools
Emil Petrov, Sofia University “St. Kliment Ohridski”
Watch videoDr. Hristo Hristozov LL.M, Manager of SMARTOURISM.BG
Watch video10:15 - 11:00
Official Ceremony for the Annual SMARTOURISM.BG'2019 Awards
11:00 - 11:15
COFFEE BREAK
11:15 – 13:00
SMART TOURISM – ACCESSIBILITY, STABILITY, SUSTAINABILITY, DIGITALIZATION AND CULTURAL HERITAGE AND CREATIVITY
Ministry of Tourism Policy for Developing of Smart Tourism
Bourgas – Roadmap for A Smarter City
Eng. Daniela Aleksieva , Municipal company “Innovative Systems Burgas” Ltd.
Watch videoTourism 4.0 – Challenges for Burgas
Opportunity for local development and conservation of the cultural heritage
Gergana Zhelyazkova, Varna Free University
Intelligent assistants in the Tourism sector
Green Ideas for the Tourism
Milena Ignatova, Ecosystems Europe
The role of the cultural industries for the developing of the smart tourism in Bulgaria
Ass. Prof. Dr. Momchil Georgiev, the Secretary-General of Bulgarian Association of Employers in Culture - BAROK
Challenges in the development of smart tourism in Bulgaria
Diana Bancheva, Director Information Governance Services, HVH Consulting
Watch video13.00 - 13.30
Panel discussion
13.30 - 14.00
Transfer to Aquae Calidae
14:00 - 14:30
LUNCH at Aquae Calidae
14:30 – 16:00
SMART TOURIST SITES
“Aquae Calidae”
Team of “Aquae Calidae”
Challenges in the developing of the smart tourist sites in Burgas
Rosalina Dimitrova, Municipal Company "Tourism" Burgas
16.00 - 16.30
COFFEE DISCUSSION
9:30 – 11:00
SMART HUMAN RESOURCES MANAGEMENT IN TOURISM
Accessible tourism training: innovation in management of human resources in the HORECA sector
Choose the tourism as a profession
Temenuzhka Gabrakova, PAHS “Kl. Ark. Timiryazev” - Kavarna
Challenges to higher education for the development of smart tourism in Bulgaria
Prof. Dr. Zlatka Grigorova, University of Agribusiness and Rural Development - Plovdiv
Development of vocational education and training in hotels and restaurants in Bulgaria
Magdalena Stanulova, Ministry of Education and Science
HoReCa.education
Dr. Hristo Hristozov, Manager of SMARTOURISM.BG
11:00 - 11:30
COFFEE BREAK
11:30 – 12:30
INNOVATIVE AND CREATIVE MODELS AND HIGH TECHNOLOGIES IN GOOD GOVERNANCE IN TOURISM AND HOSPITALITY
Smart security in tourism
Zlatko Dimitrov, CEO of “Slunchev bryag” JFCTsvetelina Randeva, spokesman for the Regional Directorate of Ministry of Internal Affairs Burgas
Watch videoGame zone - an innovative approach to creating and running Escape Games in a specially designed area
Yanko Krastev and Miroslava Valkova, “Renaissance” Ltd.
Watch videoOrganization of film challenges as a means of indirect advertising and promotion of settlements and resorts
International Summer Academy of Arts - Burgas
Petya Velikova, Art director
ITDK Media Gate – tourism content visualization and management system
Eng. Daniel Asenov, ITDK.bg
Open data in tourism
Eng. Nikolay Genov, HVH Consulting
12.30 - 13.00
Announcing the winners in the Hackathon SMATOURISM.BG’2019
13.00 – 13:30
OFFICIAL CLOSING OF THE CONFERENCE
13.30 – 14:00
Transfer to the touristic complex “St. Anastasia"
