Fifth International Conference
SMARTOURISM.BG
19 - 20 April 2022, online

Organizers: ProActive Solutions in partnership with the Bulgarian Association of Hospitality Management Schools, National Board of Tourism, Bulgarian Hotel and Restaurant Association, Department of Geography of Tourism and Faculty of Economics and Business Administration of the Sofia University “St. Kliment Ohridski,” the University of Architecture, Civil Engineering, and Geodesy, the Civil Institute, ProActivePersonnel, HVH Consulting Ltd, and the European Confederation of Outdoor Employers

Venue: online in Microsoft Teams

19 APRIL 2022
14.00 - 14.15
Official Opening of the Conference
Hristo Prodanov
Minister of Tourism
Marieta Georgieva
Councilor to the Minister of Education and Science
Prof. .Rumen Draganov
Member of the Control Board of the National Board of Tourism
Representative
Bulgarian Hotel and Restaurant Association
Malinka Marinova
Chairperson of the Bulgarian Hospitality Schools Association
Dr Hristo Hristozov
Leader of SMARTOURISM.BG project
14.15 - 15.00
OFFICIAL AWARDS OF THE SMARTOURISM.BG ANNUAL AWARDS'2022
15.00 - 17.00
CHALLENGES AND INNOVATION IN THE PROFESSIONAL EDUCATION IN TOURISM – VOCATIONAL ORIENTATION, SCHOOL PROGRAMS, EDUCATIONAL CONTENT AND TRAINING METHODS, QUALITY MANAGEMENT
Tendencies and Perspectives in the Vocational Training in Health Tourism in Professional School "Aleko Konstantinov" - Pleven
Malinka Marinova, Chairperson of the Bulgarian Hospitality Schools Association
Promoting Innovations in Tourism Through Innovations in the School Education
Vaska Belchovska-Nedelcheva, Professional AGricultural School - town of Popovo
Educational Innovations
prof. Galin Tsokov, Head of Department "Pedagogy and Management of Education", Plovdiv University "Paisiy Hilendarski"
HoReCa Education 4.0
Dr Hristo Hristozov, Manager of SMARTOURISM.BG project
Panel Discussion
17.00 - 18.00
INTELLIGENT HUMAN RESOURCES MANAGEMENT IN TOURISM
Digital Skills in Tourism
Prof. Maya Ivanova, Management University - Varna
Competencies Model in SPA and Wellness Centers
Theodora Arsova, SPA Manager in Balneo-hotel Pomorie
SUpervision in Human Resources Management in Tourism
Diana Bancheva, coordinator of SMARTOURISM.BG
Panel Discussion
20 APRIL 2022
14.00 - 15.00
SMART TOURISM – ACCESSIBILITY, STABILITY, SUSTAINABILITY, DIGITALIZATION AND CULTURAL HERITAGE AND CREATIVITY
Forthcoming Legislative Initiatives and the Issue Related to the Unification of the Tourism Sector Towards SUstainability and Good Governance
Ilin Dimitrov, Chair of the Parliamentary Committee in Tourism
Smart Tourism - Accessibility, Sustainability, Digitalization and Cultural and Historic Heritage and Arts
Savina Nedyalkova, Ministry of Tourism
Varna - Capital of Smart Tourism
Stanislava Marinova, Varna Touristic Information Center
Smart Touristic Destination - models, strategies and good practices
Prof. Dr Genka Rafailova, Dr Slatka Todorova, Dr Hristina Filipova, Tourism College, Varna Economic University
Development in Tourism in National Park "Central Balkan"
Daniela Krasteva, Directorate National Park "Central Balkan"
AI Chatbot in Tourism - Good practices in Bulgaria
Elitsa Stoilova, Umni.bg
Panel Discussion
15.00 - 16.00
INNOVATIVE AND CREATIVE MODELS IN THE GOOD GOVERNANCE IN TOURISM
Artificial Intelligence, Robots and Digitalization in 21st Century Tourism. Good Practices
Hristo Yanev, VisitBulgariaOn.com & MeOnTour.com
Model for SUstainable Development of Touristic Destination
Dr. Desislava Aleksova, International Business College, Botevgrad
DiGiPARKS "Sreation of Innovative Integrated Touristic Product By Natural partks 'Vrachanski Balkan ' and 'Zhelezni Vrata'
Olya Genova, Directorate Natural park "Vrachanski Balkan"
Maturity of the Internet Presentation of Bulgarian Touristic Sector. Pilot Study Results
Diana Bancheva, coordinator of SMARTOURISM.BG
Panel Discussion
16.00 - 17.00
Presentation of SMARTOURISM.BG HACKATHON PROJECTS
17.00 - 17.30
Closing of the conference